Digitell Inc. Privacy Statement

Effective Date: 10/01/06
Updated on: 8/7/2019

This privacy statement discloses the privacy practices for http://education.aabb.org and https://aabb.digitellinc.com/aabb/, which is comprised of various subpages (the “Site”). You acknowledge that this Statement is part of Digitell’s Terms of Use (“Terms”). By accessing or using the Site, you agree to be bound by both this Policy and the Terms. If you do not agree to abide by both this Privacy Policy and the Terms, please do not use the Site.

Data Collection and Use

Digitell Inc. is a processor of the information collected on this Site on behalf of AABB, the data controller. We will not sell, share, or rent this information to others except as disclosed in this Privacy Statement (“Statement”). Digitell Inc. (hereinafter “Digitell,” “we”, “us”, “our”) collects information from users at several different points on this Site as set forth below.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not intend to retain personal information longer than necessary for such purpose, unless necessary for compliance with a legal obligation, or to protect your vital interests or the vital interests of another natural person.

Registration:

By using this Site, the user agrees to provide information necessary to complete the registration process as applicable. During registration, a user is required to give their contact information (name and email address) and to create a username & password via the AABB website which will be provided to Digitell via an integration process. Providing the required information is necessary for site functionality. This information may be used to contact the user about the services on our Site for which users have expressed interest and, where applicable, provided consent to receive related marketing communications. Digitell does not require the user to provide demographic information, such as income level and gender, nor unique identifiers such as social security number.

Order:

We request information from the user on our order form during the checkout process for applicable programs such as Annual Meeting live streaming or Meetings On-Demand. In those instances, a user must provide contact information (i.e., name, telephone and shipping address) and financial information (i.e., credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies and Tracking Technologies:

A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies used on this site do not contain any personally identifiable information. The cookies used on this site are required for the site to function.

Digitell uses third party tracking utilities to track end-user activity through our Site. Activity is tracked in an effort to make our site easy to navigate through, and to find out which areas of our site draw the most attention. The information tracked are such things as Most Requested Page, Least Requested Page, Top Entry Page, Top Path Through Site, cities users are visiting from, average length of time spent at the site, etc.

IP Addresses:

We use IP addresses to analyze trends, administer the site, track users’ activities, and gather broad demographic information for aggregate use.

Sharing of Information

We do not share information about individuals with anyone other than integrated third party platforms, the credit card processors and the shipping company who need the data to process orders and/or to enable us to comply with our contractual obligations. As the data controller of this site, AABB will also have access to all user data related to this site and its users.

Web Links on Our Site

This Site contains links to other sites. Please be aware that neither Digitell nor AABB is responsible for the privacy practices of such other sites. We encourage our users, when they leave our site, to read the privacy statements of each and every website that collects their personal information. This privacy statement applies solely to information collected by this Site.

Security

This Site takes reasonable precautions to protect its users' information. When users submit personal information via the Web site, the information is protected both online and off-line, if applicable.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected using industry standard practices.

While we use encryption to protect sensitive information online, we also take reasonable precautions to protect user information off-line. Access to all user information, is restricted to authorized personnel only. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

You understand that electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means. You agree that Digitell and AABB are not responsible for any electronic communication and/or any of your personal information which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by Digitell or AABB. Digitell and AABB do not guarantee that your information will not be misused or disclosed to third parties. Digitell and AABB will not have any liability to you for any such misuse or disclosure.

If you have any questions about the security at our Site, you can send an email to: support@digitellinc.com.

Site and Service Updates

We send the user Site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important and necessary information about the service. We communicate with the user regarding updates to our Site and service and issues relating to their account via email or phone.

Correcting/Updating Personal Information

If a user's personal information changes (such as zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that user's personal data. To request changes, contact AABB at eLearning@aabb.org.

Opt-Out Options

Users may receive communications from AABB that are not directly related to the services performed by this site.

Users who no longer wish to receive communications from AABB should contact AABB at aabb@aabb.org.

No Collection of Children's Personal Information

The Site is intended for users who are at least 18 years of age. Digitell and AABB do not knowingly collect any personally identifiable information from individuals younger than 18 years of age, nor is this Site or its product and/or services offerings intended for or directed at individuals younger than 18 years of age. Digitell and/or AABB reserve the right to delete any information we believe to be in violation of this Statement.

Data Privacy Rights for Individuals in the European Union and/or the European Economic Area

In addition to your right to certain information contained in this Statement, pursuant to the General Data Protection Regulation, you have the following rights regarding your personal data that we hold:

  • be informed of our intent to transfer your personal information to another country or international organization, the recipients of that information, and where information regarding the applicable privacy safeguards may be obtained;
  • request access to your personal information;
  • request correction of your personal information if it is incorrect;
  • request that we delete or stop processing your personal information under certain circumstances;
  • object to our processing of your personal information under certain circumstances;
  • request that we restrict our processing of your personal information, and where our processing is based on your consent, withdraw that consent (which may be done by emailing: support@digitellinc.com) without affecting the lawfulness of processing based on consent before its withdrawal;
  • request that we transmit your personal information either to you or another service provider under certain circumstances (costs may apply);
  • be informed of your right to complain to a supervisory authority if you feel that we have not complied with applicable laws regulating your personal information (contact information for supervisory authorities may be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. For more information, or to make a request, please email: aabb@aabb.org with your name, email address, request, and basis for your request.

Notification of Changes

Users will be notified of any changes to this Policy. We may update this Statement at any time. Any such amendment to this Privacy Policy will be effective upon our posting of the revised Statement. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of this Site constitutes your agreement to the Privacy Statement in effect at the time of use.

Legal Obligations

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with legal obligation (such as to comply with a subpoena or similar legal process, statutory or regulatory obligation), when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if we have obtained your consent to do so.

Contact Information

If you have any questions, comments or concerns about this Privacy Statement, to make requests regarding your personal information as set forth above, you may contact:

Digitell, Inc.
4 E. 3rd St. Suite 300
Jamestown, NY 14701
(800) 679-3646
International: 1.716.338.0332
support@digitellinc.com

Hours of operation 9:00 AM – 5:00 PM Eastern Monday - Friday