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The COVID pandemic has significantly changed the work environment with many people working from home. Some companies are beginning to ask their employees to return to the office, while others will implement a hybrid of in-office and remote environments. This new paradigm can be challenging for leaders as managing is no longer “business as usual”. Leadership traits must adapt to ensure inclusivity and accountability of all employees, especially those who work remotely. Leadership traits include effective communication, motivation, collaboration and trust. High emotional intelligence is most important when engaging virtually with others. Join us as we explore the traits of leadership and emotional intelligence in the virtual work environment.
To view Spanish or English subtitles, click the "CC" box in the video player. Para ver subtítulos en español o inglés, haga clic en el cuadro "CC" en el reproductor de video.
Learning Objectives:
Describe the characteristics of emotional intelligence
Recognize the characteristics of emotional intelligence in a virtual leadership setting
Describe leadership traits necessary for managing in a virtual environment
Speaker(s):
Jean
Stanley,
MBA, MT(ASCP)SBB, CMQ/OE(ASQ),
Health Care Consultant
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Credits Available
AM21-71: Leadership and the Importance of Emotional Intelligence in a Virtual Work Environment Evaluation